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John Layne

John Layne

Information Technology Leader

Personal Profile

Seasoned IT professional and leader with over 25 years of comprehensive experience in infrastructure, data centers, servers, and cloud environments. Demonstrated expertise in managing on-premises and cloud-based solutions, encompassing networking, storage, SaaS, IaaS, and IaC. Proficient in both Windows and Linux environments, with a strong focus on DevOps, including CI/CD pipelines and security protocols. Extensive knowledge in security and compliance, including SOC 2 and HIPAA standards, endpoint protection, SIEM, and XDR. Adept at disaster recovery, high availability, and business continuity planning.

Proven track record in budgeting, strategic planning, and project management, with a keen ability to perform root cause analysis and support VPN and remote workers. Experienced in collaborating with stakeholders and C-suite executives to drive organizational success. Committed to team and personal development, fostering accountability, and ensuring high-performance outcomes.

Work Experience

Director of IT at CoAdvantage (HSBlox/Patientblox/BloxShare/INVeShare)

April 2014 - Present

TBD

Infrastructure/IPTV Engineer at TV2 Consulting

February 2012 - August 2014

  • Infrastructure Design and Deployment: Engineered and implemented comprehensive infrastructure solutions, encompassing network, server/platform, storage, and middleware components.
  • IPTV Deployment and Support: Managed the deployment and support of IPTV solutions using Ericsson Mediaroom.
  • Virtualization and Server Management: Utilized VMware ESX 5, Hyper-V 2012, Windows Server 2008 and 2012, and SQL Server 2008 and 2012 (including Availability Groups) to optimize server environments.
  • Application and System Management: Deployed and managed IIS/.NET applications, SCCM 2007 and 2012, and had extensive experience with SCOM 2007R2 for monitoring and automation.
  • Network and Security Devices: Managed and configured Cisco, Juniper, ALU, Dell, and HP network devices, including routers, L2 & L3 switches, firewalls, and VPNs (peer-to-peer and site-to-site).
  • SAN Deployment: Implemented SAN solutions to support high-end video on demand services.
  • Hosted Monitoring Solutions: Designed and implemented a hosted SCOM monitoring solution, managing thousands of customer devices.
  • Knowledge and Document Management: Developed and executed corporate knowledge management and document management systems.
  • Top Tier Escalation Point: Served as the primary escalation point for infrastructure issues in both internal and customer
  • facing scenarios.
  • Cloud Integration: Integrated company infrastructure with cloud services, including Office 365, Project Online, Microsoft Azure, and Amazon EC2 and S3, to enhance business capabilities.

IT Manager at Fundtech

September 2011 - February 2012

  • System Alignment and Standards: Collaborated with teams to align new and existing systems with industry standards.
  • SAN Deployment and Maintenance: Deployed and maintained multiple vendor Fiber Channel and iSCSI SAN units, and managed VMware vSphere 4.x and 5.x clusters.
  • Hardware Management: Worked extensively with HP and Dell Blade Systems and Switches.
  • Application Management: Managed several n-Tier Windows and Linux-based applications using IIS, SQL, MySQL, Apache, and Oracle.
  • SharePoint and Project Server: Oversaw migrations and management of SharePoint 2003, 2010, and Project Server 2010.
  • Project Planning and Execution: Created detailed work plans for the team and managed expectations with business units to deliver new and updated products.
  • Budget Management: Created and managed budgets for infrastructure and systems.
  • Change Control: Maintained change control across Dev, QA, and Production environments to ensure consistency.
  • Integration Management: Planned and managed integration efforts for company mergers.

VMWare Consultant at AT&T

July 2011 - September 2011

  • Cloud and Mobile Hosting Services: Key member of AT&T’s new Cloud and Mobile hosting services team, supporting a multisite/multicluster VMware deployment.
  • Engineering and Architecture Collaboration: Worked with engineers and architects to define desired future state environments and implement corrective actions for production issues.
  • Mobile Device Management and Application Hosting: Collaborated closely on new products for mobile device management and application hosting infrastructures for AT&T’s Mobile Enterprise Application Platform (MEAP) offerings.
  • Infrastructure Management: Managed infrastructures that included VMware, Windows Server 2008 R2, IIS, SQL Server 2008 R2 with Clustering, RedHat/CentOS Linux, Apache, and MySQL.

Infrastructure Architect / Team Lead at Matrix Resources

April 2008 - July 2011

  • Client Project Support: Supported client projects and infrastructures as part of Matrix’s Professional Services Division, including mentoring and managing technical staff.
  • System Management: Provided support for existing systems, consolidation efforts, and deployment of new solutions.
  • Primary Technologies: Managed technologies such as Cisco routers, switches, and firewalls (PIX & ASA); iSCSI and FC SANs, VMware Servers, Hyper-V Servers, Citrix 5.x, Terminal Services, DFS, Exchange (2003, 2007, 2010), Active Directory (2003/2008), IIS, SharePoint, SQL (2005/2008), DNS, DHCP, RedHat/CentOS Linux, MySQL, and Apache.
  • Vendor Management: Oversaw vendor management and coordinated multiple anti-virus and backup agents.
  • Hardware Management: Managed Dell and HP servers, ensuring optimal performance and reliability.
  • Solutions Planning: Collaborated with clients for solutions planning, including configuring remote accessibility for management.
  • Documentation: Performed comprehensive documentation of new and existing environments.

Senoir Systems Engineer at The Facility Group

May 2006 - April 2008

  • Top Technical Resource: Served as the primary technical expert for the company, handling escalations from all parts of IT.
  • Infrastructure Design and Maintenance: Designed and maintained network and server infrastructure, managed data centers, and ensured application/service availability.
  • Project Management: Created and executed projects to support the company's growth and success, focusing on consolidating and upgrading existing infrastructure.
  • Network Management: Maintained an extensive Cisco network across multiple offices, including international sites.
  • Server Management: Managed Windows and Linux servers, Citrix deployments, VMware Server deployments, and virtualized legacy servers.
  • Application Deployment: Oversaw N-Tier application deployments, Exchange 2003/2007, and Active Directory 2003.
  • Systems Management: Deployed and packaged SMS 2003, managed a high-end file server system with a large DFS deployment, and was responsible for 24/7 on-call support.
  • Internet and Security Management: Managed Internet usage with SonicWall and set server and network standards for the company.

Infrastructure Engineer at Ernst & Young

February 2006 - May 2006

  • Tier 4 Support: Provided Tier 4 support for 24/7 production distributed web and database servers, ensuring high availability and performance.
  • Hosted Applications: Managed hosted applications including ASP.NET, ASP, CGI, and PHP.
  • Systems Architecture: Participated as a systems architect in the development of new applications for the firm.
  • Server Management: Managed Windows Server 2000 and 2003, including clusters and load balancing.
  • Database Management: Maintained SQL Server 2000 and 2005 databases.
  • Web Server Management: Managed IIS 5.0 and IIS 6.0 for web hosting.
  • Application Maintenance: Supported applications utilizing BizTalk and WebSphere.
  • Domain Management: Supported QA/DEV Active Directory domain and domain controllers.
  • Backup Management: Maintained backups with Veritas NetBackup Exec and tape library.
  • Virtualization: Utilized VMware and Virtual PC/Server for virtualization needs.

IT Operations Infrastructure Senior Network Analyst / Help Desk Manager at Siemens Power Transmission and Distribution

April 2004 - February 2006

  • Server Support: Managed and supported all Windows NT, 2000, and 2003 servers, including print, IIS 5.0/6.0, Citrix, database (SQL 2000, MySQL), and application servers.
  • Storage Management: Managed NetAPP NAS/SAN with iSCSI and Veritas NetBackup media server on Sun Solaris 9.
  • Web Application Support: Implemented and supported multi-tier web-based application environments written in ASP, ColdFusion, Java, PHP, and CGI.
  • Virtualization: Implemented and supported VMware ESX 2.x servers.
  • Technical Support Center Management: Managed a technical support center with 5 technicians, handling staffing, scheduling, and providing escalated support for all desktop and application issues, including Windows NT, 2000, and XP.
  • Systems Management: Implemented and managed SMS 2003 server, managed Exchange servers, and anti-spam filtering servers.
  • Antivirus Protection: Deployed and maintained centrally managed enterprise antivirus protection for workstations and servers.
  • Telephony Management: Performed move/add/change on a Siemens HiCom PBX system.
  • Linux Server Maintenance: Maintained RedHat and SUSE Linux servers.

EMS NT Server Support Server/Network Administrator at EDS Group (USPS)

April 2003 - April 2004

  • Server Administration: Administered hundreds of Windows 2000 and NT servers nationwide.
  • Hardware and Disk Arrays: Supported Compaq hardware and Windows 2000 software disk arrays with RAID 0 and RAID 5 configurations.
  • Domain Management: Managed PDCs and BDCs for over 60 NT domains, including master domain and trust relationships.
  • Migration Projects: Assisted in migrating thousands of POS terminals from NT domain to Active Directory domain.
  • Network Monitoring and Troubleshooting: Monitored and troubleshooted network issues involving Cisco routers, switches, hubs, and VSAT connected sites.
  • Vendor Liaison: Acted as liaison with hardware and software vendors for server and application break/fix resolutions.
  • Backup Management: Monitored and troubleshooted ARCSERV issues on hundreds of servers, and managed backup jobs for enterprise Exchange environment using Veritas NetBackup on Windows.
  • Web Application Support: Monitored and supported multiple web-based applications and IIS 5.0 servers.

Network Administrator at US Army Reserve

September 1999 - September 2003

  • Server Administration: Set up and administered domain controllers, email servers, and web servers.
  • LAN Design and Implementation: Designed and implemented small tactical LANs for domains and workgroups, including Internet sharing using proxy and NAT (Network Address Translation) servers.

Assistant Systems Administrator at Jardon and Howard Technologies (US Navy)

December 2000 - April 2003

  • LAN/WAN Administration: Administered LAN/WAN installation, configuration, and support for 45 internal users and 150 remote users on Windows 2000, NT, and 98.
  • System Maintenance: Performed system setup, daily backups, connectivity troubleshooting, hardware and software troubleshooting, and network virus inoculation.
  • Workstation Management: Optimized, repaired, and configured workstation performance.
  • Wireless Infrastructure: Set up and maintained sites with wireless infrastructure using Cisco wireless products.

19K - Armor Crewman at US Army Active Duty

August 1995 - February 1998

Key Skills

  • Infrastructure Architecture
  • Azure and AWS
  • DevOps CI/CD
  • Cyber and Infrastructure Security
  • Compliance/Audit Management
  • Root Cause Analysis
  • Database Administration
  • Business Continuity and DR

Education and
Certifications

College/University

Qualification

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College/University

Qualification

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